Worldwide B2B Service
Europe’s largest company for dispensing drinks, Celli Group, has decided to use digital as a way to make itself more competitive and better meet its customers’ needs.
We developed a new e-commerce platform for business customers for Celli Group. This was one of the first projects in Italy on Salesforce B2B Commerce, an expanded and collaborative sales model that necessitated a lot of work on the integration of existing processes and platforms.
- Design of b2b ecommerce solution integrated with CRM
- B2B Commerce platform set-up with customization of business logic and check-out for different markets
- Set-up and integration of content management system (CMS) module for publishing marketing content
- Development of a customer area for managing customer service processes (claim) and the sharing of documents